Shipping policy

Orders ship from Kingston, Ontario, Canada. We prepare orders within 2–4 business days and email you a tracking number as soon as your order ships.

Canada and the United States

Free standard shipping on orders over $100 USD (or the equivalent in your local currency). Delivery usually takes 2–4 business days after your order leaves our warehouse. Paid standard and expedited options are shown at checkout for smaller orders.

United Kingdom, Australia, Europe and other countries

International orders ship with Canada Post. Shipping rates and estimated delivery times for your address are shown at checkout, including tracked options. Orders shipped outside Canada and the US may be charged customs duties, taxes or brokerage fees by your country. These fees are not included in your order total and are the customer's responsibility.

Delays

Delivery times are estimates. Customs holds and carrier delays are outside our control and are not included in these estimates.

Questions

Email us at info@flipactiv.com and we'll help.